Channel Training - Evolve Contact Suite (2017 Gartner's Magic Quadrant)
Come learn about Evolve IP's newest CCaaS product offering - The Evolve Contact Suite that received
Come learn about Evolve IP's newest CCaaS product offering - The Evolve Contact Suite that received coverage in November's Gartner's Magic Quadrant. A world-class, fully featured solution for price-sensitive small and midsize Contact Centers, The Evolve Contact Suite offers omnichannel capabilities where customers can interact with the Contact Center via phone calls, emails, SMS/text, social media, web chat, and more. The platform includes a Dialer for outbound calling campaigns, a visual interaction designer, a screen pop that includes customer contact history across all the interaction channels, and many other features desired by Contact Center leaders. This new product is going to be a game-changer for 2018 so please join this session to learn more.